Online Registration FAQs

• How does the Park District secure my information?
  
• How do I sign up for online registration?
• I've registered online before. Do I need to sign up again?
• What happens when I first log in?
  
• Can I change my user name and password at any time?
  
• What if I forgot my user name and password?
  
• Do I need to set up an account to browse class information?
  
• How do I register for an activity?
  
• What do the WebTrac™ icons mean?
  
• When I try to register for a specific class, I get a message saying I cannot register. Why?
  
• What if an activity is listed as full?
  
• What if I changed my mind about an activity prior to checking out?
  
• Can I reserve a facility or shelter online?
  
• What forms of payment can I use with online registration?
  
• How do I know if my registration was successful?
  
• What if I lost my receipt?
  
• What if I can't remember what activities I've registered for?
  
• Can I cancel or transfer to a different activity online?
  
• What is your refund policy?
  
• How do I return to the Anderson Township Park District website?
  
• Who should I contact with further questions?